Prepare for the MCBC Billing and Collections Exam. Utilize flashcards and multiple-choice questions with detailed explanations and hints. Enhance your readiness!

Multiple Choice

Which of the following are reasons why accounts are written off or are uncollectible?

Accounts are written off when collection isn’t feasible after reasonable efforts. Two common reasons are death of the patient and inability to locate the patient through skip tracing. If the patient has died and there’s no payable estate or funds to cover the balance, the account can be written off. If thorough skip tracing fails to locate the patient, the account becomes uncollectible and may be written off after documented attempts. Refusal to pay due to dissatisfaction isn’t automatically a write-off; it’s a dispute that should be investigated and resolved or negotiated, and only after those efforts fail would a write-off be considered. Therefore, both death and inability to locate are valid reasons for uncollectible accounts.

Accounts are written off when collection isn’t feasible after reasonable efforts. Two common reasons are death of the patient and inability to locate the patient through skip tracing. If the patient has died and there’s no payable estate or funds to cover the balance, the account can be written off. If thorough skip tracing fails to locate the patient, the account becomes uncollectible and may be written off after documented attempts. Refusal to pay due to dissatisfaction isn’t automatically a write-off; it’s a dispute that should be investigated and resolved or negotiated, and only after those efforts fail would a write-off be considered. Therefore, both death and inability to locate are valid reasons for uncollectible accounts.